New lottery module

With our experience of running lottery process on many high profile occasions, we have reworked the front-end from scratch to provide a mobile first experience with a brand streamlined look & feel. On the back-end side, we have changed the data base for increased performance and reworked the draw process to remove all the pain points, in order to ensure seamless operations. On top of that, we have added to capability of capturing the credit card information during the application phase so that winners can be automatically charged, both limiting the amount of fraudulent application while also optimizing the conversion rate.

Email validation at registration

Email validation at registration is a common feature of e-Commerce web and mobile sites.

Any newly registered user has to confirm the email he entered is valid, usually by clicking on a confirmation link in a mail received on the provided email address.

New PeakProtect queue look & feel

A majority of online sales are now done using a mobile device. PeakProtect's brand-new mobile-responsive look & feel is there to provide a great first impression, regardless of the device.

SSO: automatic linking of accounts

External SSO solutions do not require any manual linking by the user anymore. IDP are trusted to provide an email validation process and any existing user account will now be automatically linked to upon successful authentication.

Improved data privacy for Friends & Family feature

Aa a general principle, data privacy legislations impose that a person only sees the personal data he needs to carry out his tasks. Applied to the Friends & Family feature, this means that the group lead should only see the information needed to carry out his tasks, like paying the group member's reservation. Several small adaptations have been brought to the content of Ticket Shop pages to stick more tightly to this data privacy principle.

Compute tariff prices as a discount from another tariff

Some customers are defining child rates or season ticket holder rates as a percentage of a full rate. For example, the amount of the child tariff could match the full tariff with a discount of 40% (or 10€).

Currently only "no discount" or "fixed discounts" can be defined for a tariff

This feature adds a new discount possibility: tariff as a percentage of another tariff

New SEPA version

You can now use the SEPA 2019 version for all the SEPA related payment methods. We keep maintaining the older SEPA versions.

New Stand-Alone Device Hub Manager

We are rolling out a new stand-alone device hub manager that will replace the Firefox Kit. The main advantage is that the device manager is not packaged along with a specific version of Firefox ESR and you can now choose to use and keep up with the latest version of Firefox, even none ESR versions.

Operator import/export

Your list of operators can now be easily exported and imported between environments or organizations. The import file (JSON) can also be edited to create bulk import for new operators.

Security - Removed Support user capability for SSO accounts

There is currently a Support user mode in which an operator can act in the context of any individual user as described on this page : How to use the Support mode?

It has been discovered that using a SSO account, i.e. an account managed by an external Identity Provider (IDP), as a Support account creates a significant security risk.

Addition of columns in report domains

For the datamarts, the product creation date and time has been added to the D_CONFIG_PROD_LIST_V1_0 table, and the date of last update of the entry for the table D_SALES_LIST_SALES_V1_0.

France: new requirements on invoices on January 1st

Starting on January 1st, 2025, invoices in France will have to mention the SIREN. Also, the shipping address must be displayed if different from the invoice address.

Keys - API Monitoring: find errors in call details screen

On your API monitoring screen, you can now filter down by response type in the details of an item (combination Key/Method) to only display the calls in error. This will help you with your analysis and issue resolution.


For more info on our API Monitoring tool Keys, please check this page

Keys - API Monitoring - refine time filters

On your API monitoring screen, you can now click on the bar of the graph to narrow the time filters down do that time period. 


For more info on our API Monitoring tool Keys, please check this page