Published — v. 4

Simplified interactions for the online sales seat map

We've modified two of the existing features in the online seat map, primarily with a view to improving the user experience. The comparison step, available when selecting a block in the first step of seat selection, is now optional. Another simplification is that the rate modification of a selected seat no longer requires explicit confirmation from the user by pressing an update button. 

Optional comparison

In certain cases, simplification of the customer journey is a priority. We've added a new option enabling the comparison blocks to be made optional in the logical configuration screens. This can be configured in the logical configuration visualisation options, and is applied only when a visualisation (svg) file is set up. When comparison is disabled, block information is displayed by hovering over the polygon. Clicking on a block starts the second part of the process: the selection of a seat within the block.

 

Logical Configuration > Visualisation screen: optional comparison configuration parameter

 

 

Optional comparison activated

Optional comparison deactivated

 

Simplified rate modifications

Rate modification for a selected seat has been enhanced. This action is now taken into account immediately when selecting the new rate in the drop-down menu. The explicit update button has been removed.

 

Rate modification is immediately taken into account by selecting the value in the drop-down menu

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