Back-office (Bishorn V2)

Commission contract on net price (without VAT)

NEW V2.12 The commission contract feature will enable advanced setup of commission calculation by adding the possibility to calculate the commission based on the net price. For now the calculation was only possible on the full price (taxes included).

Dependent pre-requests creation batch

NEW V2.9 Create in bulk new pre-requests (a.k.a. options or quotes) based on a ratio with respect to existing files for specific competition/event.

Handle refund of multiple payments within a file

The refund batch is now able to refund on credit card multiple payments within a file

Improved inventory management of goods with incremental importation now supported

NEW V2.12 SecuTix lets you sell merchandising and manage your inventory of goods. The excel importation process is improved to support incremental inventory management. Your operators will be able to decide if the values are replacing or adding to the existing level of inventory.

New way to handle direct debit payments for the SEPA area

A new way of processing direct debit payments for the SEPA area is now available. Direct debit payments have been available for a few years based on the services provided by our Slimpay partner. You can now use a new in-house process to handle direct debit, allowing you to process direct debits on the basis of standardized bank files that you can import/export from SecuTix.

Optimal selection snake tool improvement

NEW V2.5 Snake tool options hover over the map for quicker configuration and fully frozen/invalid seats can be bypassed.

Price refactoring and breakdown for fixed price season tickets, including championships

NEW V2.9 After the price refactoring and breakdown implemented in the previous releases for different product families, it's now time to extend this feature to the fixed price season tickets, including championship season tickets. The goal of the refactoring is to store all kinds of prices (no matter the product family, inside an advantage or not, etc.) to a price grid in a standard way so that all product families can benefit from the new features like the price breakdown.

Take into account refunded single matches while refunding an entire championship season ticket

The box office now takes into account refunded single matches while refunding an entire championship season ticket, thus avoiding to refund the same match twice in some cases.

Using shared ticket printers connected to your network

The ticket printer doesn't need to be connected to your workstation anymore. You can directly use ticket printers connected to your network.

Other Improvements

Refund your customers on credit card even if they have used multiple payments (e.g. if they paid an order using a credit card and customer credit), thanks to the improved refund batch
Swiss customers can now print QR invoices instead of the old ESR/BVR slip
Segmentation rules for seat assignment can be overridden at physical configuration or performance/match level (requires a service).
Two new action kinds that allow setting up documents to print/send when printing or collecting tickets.
Questions with a length up to 1'000 characters may now be displayed on box office and ticket shop. To do so, simply add a public description to the question. This public description will be displayed on the box office and ticket shop instead of the question's name.
Options orders ("quotes") now allow to create options for the product family Open Products from the back-office.
Egypt is added to the list of countries supporting IBAN.
The marketplace barcode is upgraded to support up to 1'000 seasons. The change is backward compatible and will apply to new tickets without requiring any action on your side.
The lottery domains are now accessible via the Queries screen from the Institution context like for other domains. Learn more about accessing domains from queries
NEW V2.6 The credit balance, pending account and pending account history screens are extensively used in the current context in order to ease your operations you will be now have clickable file and order links.
NEW V2.6 Performance of visit pass details screen has been improved.